1. Website use
You may use this website for lawful information and enquiry purposes. You must not attempt unauthorized access, interfere with website operation, introduce harmful code, scrape the site abusively, impersonate another person, or use the content for unlawful or misleading activity.
2. Information and availability
We aim to keep website information accurate and useful, but service descriptions, learning initiatives, timelines, availability, and other details may change. Website content is general information and is not a binding quotation, guarantee, legal advice, financial advice, or professional commitment.
3. Enquiries, proposals, and services
Sending an enquiry does not create a client relationship. Project scope, deliverables, price, timeline, revisions, payment terms, ownership, support, cancellation, and acceptance criteria will be confirmed separately in writing. A suitable standard business website may usually be completed in 3–5 working days after scope, content, assets, and access are confirmed; custom features and delayed feedback may extend the schedule.
4. Client responsibilities
Clients are responsible for providing accurate requirements, timely feedback, lawful content, required approvals, account access, and confirmation that supplied text, images, logos, software, data, and other materials may legally be used.
5. Intellectual property
Unless otherwise stated, the Katral name, website design, written content, graphics, and original materials are owned by or licensed to Katral Infotech Solutions. They may not be copied, republished, sold, or presented as another party's work without written permission. Project ownership and licences are governed by the relevant project agreement.
6. Payments, cancellation, and refunds
Advance amounts, milestones, final payment, due dates, and third-party costs are stated in the approved quotation. If a project is cancelled, Katral may charge for completed work, reserved production time, approved milestones, and non-refundable third-party purchases. Any refund is assessed against the written project terms and work already delivered.
7. Review, acceptance, and revisions
Clients should review staged work and provide consolidated feedback within the agreed period. Included revisions apply only to the approved scope. New pages, features, integrations, major redesigns, or repeated changes after approval may require a revised cost and schedule. Deliverables are considered accepted when approved in writing, published at the client's request, or not disputed within the acceptance period stated in the quotation.
8. Launch and post-launch support
Katral performs the testing agreed for the project before launch. The quotation will state any included post-launch support period. Ongoing maintenance, content updates, third-party renewals, security monitoring, new features, and changes caused by external platforms may require a separate support plan.
9. Third-party tools and links
Projects and this website may rely on hosting providers, domains, frameworks, plugins, social platforms, payment services, APIs, or other third parties. Their availability, fees, security, policies, and performance are controlled by those providers. External links do not imply responsibility for their content.
10. Warranties and liability
The website is provided on an as-available basis. To the extent permitted by applicable law, Katral Infotech Solutions is not liable for indirect, incidental, special, or consequential loss arising only from use of this public website or reliance on general website information. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.
11. Privacy and communication
Use of personal information is described in our Privacy Policy. By contacting us, you permit us to respond through the contact method you provide. You can ask us to stop non-essential communication at any time.
12. Governing law and changes
These website terms are governed by the laws of India, subject to applicable consumer and mandatory legal rights. We may update these terms when the website, services, or legal requirements change. Continued use after publication means the updated website terms apply.
13. Contact
Questions about these terms may be sent to katralinfotech@gmail.com or discussed by calling +91 94897 85822. Katral Infotech Solutions is based in Erode, Tamil Nadu, India.