1. Information you provide
We may receive your name, phone number, email address, company or project details, and any message you voluntarily share through email, phone, social media, or an enquiry form.
Katral Infotech Solutions
Privacy Policy
This policy explains what information may be collected when you use our website or contact Katral Infotech Solutions, how it may be used, and the choices available to you.
Effective date: 27 July 20262. Website and technical information
Our hosting or analytics providers may process basic technical information such as IP address, browser type, device type, referring page, visited pages, and approximate location for security, performance, and traffic measurement. We do not intentionally collect sensitive personal information through this website.
3. Katral Assistant
The Katral Support Agent answers from a fixed Katral business and policy knowledge base inside your browser. Chat messages are used only to generate the current response and are not sent to Katral or stored on our server by this website. Please do not enter passwords, payment information, government identifiers, or other sensitive data.
4. How information is used
Information you provide may be used to respond to enquiries, understand project requirements, prepare proposals, deliver agreed services, provide support, improve our website, maintain security, and meet legal obligations.
5. Cookies and third-party services
The current website does not require advertising cookies. Hosting, analytics, embedded fonts, social platforms, or future integrations may use their own technologies and privacy practices. External links are governed by the policies of those providers.
6. Client project information
When delivering a project, Katral may receive business content, brand assets, website files, domain or hosting details, technical access, and project records. We use these only to provide the agreed service, restrict access to people who need it, and ask clients to share credentials through an appropriate secure method. Clients should change temporary passwords after handover.
7. Sharing and retention
We do not sell personal information. Information may be shared only with service providers needed to operate or deliver agreed work, when required by law, or with your permission. Enquiry and project records are retained only for as long as reasonably needed for communication, service delivery, accounting, dispute prevention, or legal compliance.
8. Security and your choices
We use reasonable administrative and technical safeguards, but no internet transmission is completely secure. You may request access, correction, or deletion of personal information held by us, subject to applicable legal and contractual requirements.
9. Children
This business website is not designed to knowingly collect personal information from children. A parent or guardian should contact us if they believe a child has provided personal information.
10. Updates and contact
We may update this policy as our services or legal requirements change. The latest version will be published on this page. For privacy questions or requests, contact katralinfotech@gmail.com or +91 94897 85822.